General information

We value smooth project workflows, but in order for use to reach maximum efficiency, we have put a few conditions in place to ensure smooth operation and illiminate any conflict between parties. This Terms and conditions document contains terms and conditions that will be followed by Feur Media House employees and must be followed by clients.

If you have additional questions or require more information about our Terms and Conditions, do not hesitate to contact us through email or visit the FAQ section.

Log files

Feur Media House follows a standard procedure of using log files. These files log visitors when they visit our website. Most companies do as a part of service and user analytics. The information collected is to help us understand how our audience think so we can continue improving our services. The information collected by log files include:

  • internet protocol (IP) addresses
  • browser type, Internet Service Provider (ISP)
  • date and time stamp, referring/exit pages
  • possibly the number of clicks

Quotes & Payments

Our quotations are valid for a period of thirty (30) days from the date of the quotation unless another validity term is stated in the quotation.

A quotation is subject to review, amendment or withdrawal at any time prior to acceptance of an order or like instrument issued by the Client or the expiry of thirty days (or other quoted validity term stated in the quotation), whichever is the earlier.

Quotations will automatically lapse at the expiration of the thirty days or other quoted term unless the validity period is extended in writing by our team and notice of the extension forwarded to the Client.

Prices contained in any quote or order for the supply of goods and/or services are based on the cost prevailing and the specification supplied at the time of the quote or order.

Cost increases can include any increased costs of labour, including overtime, or materials, resulting from any change of schedule, acceleration, out of sequence work or delay caused by others for whom Feur Media House is not responsible.

The client must pay GST and any other taxes, duties and government charges imposed or levied on the goods in connection with any order or these terms and conditions.

Feur Media House is entitled to an equitable adjustment in the price of the works if there’s a significant price increase of 5% or more in the period between the signing of an agreement and the completion of services or the delivery of goods (as relevant).

Feur Media House reserves the right to vary the price if there is any movement in the cost of disbursements specified in the order; or if the goods and/or services specified in the order are varied from the goods and/or services specified in the quote, and our team provides the client with reasonable notice of any such variation of price.

When Feur Media House accepts an order, you will be issued with an order confirmation.

Delivery

Feur Media House aims to deliver projects via digital platforms where possible.

Feur Media House is not responsible for delays during the shipping of material, print items, packages or otherwise.

Intellectual property

All intellectual property and related material, including any trade secrets, moral rights, goodwill, relevant registrations or applications for registration, and rights in any patent, copyright, trademark, trade dress, industrial design and trade name that is developed or produced under an Agreement, will be the sole property of the client. The use of Intellectual Property by the client will not be restricted in any manner.

Feur Media House may use the material produced under any agreement or during any project (or part thereof) as part of Feur Media House’s portfolio and in respect of a project that Feur Media House has selected as a “private” project, outside the portfolio to promote our work.

Online privacy

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Feur Media House. This policy does not apply to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Update

This Terms and Conditions page was last updated on December 25, 2019. If there will be any update, amendment, or changes to our Terms and Conditions then these will be posted on this page.